Terms and Conditions

Aged Over 18 Policy

We take the responsibly sale of Alcohol very seriously. By purchasing from us you are confirming that you are over the age of 18. Remember it is an offence to purchase alcohol under the age of 18.

Beer Variation

Please note that the images on our Website of our packs are guidelines only. We aim to bring you a mix of the best beers available at the time you order so the beers in each pack can vary from those that you see in the product photograph. If for any reason you are unhappy with the beers you receive please contact us as soon as you can.

Delivery Days

We process orders received before Monday to Friday for delivery next working day (please see cut off time below) . It is important to note that orders received on Friday will not be delivered until Monday. If you require a Saturday delivery please contact us.  All orders received on weekends and bank holidays will be processed the next working day.

Cut-off Time

For next day delivery and same day click and collect orders need to be received by 2pm. Please see below for more information on delivery.

Delivery

Beer is heavy and precious! To ensure that your beer arrives in perfect condition we pack all items into sturdy double walled cardboard cartons with dividers. From time to time we might need to use some void fill to protect your beer during shipping, please note that this fill is 100% biodegradable.

To lessen the risk of damage packs of 24 beers will be sent as two boxes of 12. This makes the boxes more secure to ship and easier for you to carry once it is delivered. We know 24 beers in a single box can be heavy (and we are used to handling beer) and from customer feedback we have made the decision to send all 24 packs as 2 x boxes of 12.

All orders received by us before 2pm will be shipped the same day with expected delivery being by 4pm the next business day. Our courier service does all they can to stick to this schedule but please be aware that due to circumstances outside their control and ours there might be times when delivery is delayed.

We have selected APC couriers as our preferred shipper thanks to their nationwide service and experience with handling fragile products such as beer. All our shipments travel in specialised cages on their network to minimise the risk of damage. If damage does occur please sign for your parcel as damaged and contact us immediately so we can sort out a full replacement or refund.

Our standard delivery charge is £9.50 per order, this covers next day delivery to the UK mainland (excluding the Scottish Highlands) only. Unfortunately we are unable to deliver internationally at this stage.

Local Delivery

Do you live in the Oxted area? Contact us for reduced shipping rates, you never know we might even deliver it ourselves!

Click and Collect (and have a beer sample)

If you would prefer to click and collect from our Shop then please tick that option on the delivery page. We will get your order ready for collection at your preferred time, while you are collecting why not have a sample of some of our draught beer?