Please read these terms and conditions carefully - by using our site, you indicate that you accept these terms of use and agree to abide by them. We reserve the right to make changes to the website or to this disclaimer at any time. This does not affect your statutory rights as a consumer.
Contact
Hop Stop is a trading name of Hop Stop Limited (“We”). We are a limited company registered in England and Wales under company number 09717834.
You can contact us by emailing info@hopstopbeers.co.uk
Privacy Policy and Cookies
By registering your details on our website, you consent to Hop Stop Limited maintaining, recording, holding and using personal data we collect about you. We promise to never share or disclose your personal information with anyone else unless legally obliged to by the Government agencies. We are fully committed to the Data Protection Act 2018 and GDPR, and are dedicated to the privacy of your information. Please view our Privacy Policy here.
We will never pass on your details to a third party for marketing purposes.
This website uses 'cookies', short pieces of data that are sent to your computer when you visit a website. This helps us recognise you automatically whenever you visit our site so that we can personalise your experience and provide you with better service. We also use cookies for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your cart.
Billing Information
We accept all major credit and debit cards, including Mastercard, Visa and American Express. For online card transactions, payments are securely processed using SSL protocol via Stripe payments.
Returns, Cancellations and Non-Delivery
If you're unhappy with your delivery/collection then please contact us via email or telephone within seven working days after it's received. The items must be returned in their original condition and packaging within 14 days from the date of delivery/collection of your order. We will refund the value of your order minus any discounts and delivery charges. Ensuring the safe return of the package and postage cost will be the responsibility of the customer.
Title is retained with Hop Stop Limited until payment in full is received, and until the customer takes final delivery of the goods.
Age Restrictions
It is against the law to sell or supply alcohol to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in any doubt of the age of the recipient of an order they will request photographic ID. In the event that this is not satisfied they are not permitted to leave the delivery.